Genesys Tserver Textpad Syntax File
I got tserver-log.syn from an instructor in one of the classes I took at Genesys. It is a Syntax file for use with TextPad, so that keywords will be highlighted while reading Tserver and other log...
View ArticleGenesys Health Check Part One-SCS/SCI
Every morning, we check SCI to make sure that all our applications are running, and that they haven’t failed over for some unexplained reason. Unfortunately there are a lot of applications to check, an...
View ArticleGenesys Health Check Part Two-Agent Desktop
The second part of the Genesys health check involves smoke-testing GAD (Genesys Agent Desktop). This script requires wget to be in your path or in the same directory. To customize for your location,...
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